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Frequently Asked Questions

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How do I get help with my TapSenior account?

If you need assistance with your TapSenior account, our support team is here to help. You can contact us by email at hello@tapsenior.com, call us at 1-604-782-7781, or use our live chat feature for real-time support. We aim to respond to all inquiries within one business day.

What should I do if I find an incorrect charge on my account?

If you notice an incorrect charge or transaction on your account, please contact our support team as soon as possible. Provide details about the charge, including the date, amount, and any relevant information. We will investigate the issue promptly and work with you to resolve it.

How do I update my personal information?

You can update your personal information by logging into your TapSenior account and accessing your profile settings. If you need assistance making changes or encounter any issues, please contact our support team, and we will be happy to help.

I have a suggestion. Where can I share it?

We welcome your feedback and suggestions. Your ideas help us improve TapSenior and better serve our community. You can submit your suggestions through our feedback form, contact us by email, or use the “Share Feedback” feature available on our website.

Media & Partnership Inquiries

For media requests, partnership opportunities,
or business development, please email us at
hello@tapsenior.com
or call 825-343-8998.