Top 10 Non-emergency Medical Transportation Services in Ottawa (2026 Guide)
We reviewed and organized non-emergency medical transportation providers in Ottawa based on care options, public business information, service availability, and senior-friendly support.
Non-emergency Medical Transportation Providers in Ottawa
Top 10 Non-emergency Medical Transportation Services in Ottawa (2026 Guide) – At a Glance
| Rank | Provider | Overall Rating | Starting Price | Availability | Services | Caregivers | Languages | Areas Served | |
|---|---|---|---|---|---|---|---|---|---|
| 1 | C Centre de Vie Autonome (Ottawa)Centre de Vie Autonome (Ottawa) | ★★★★★ 4.6 (89) | $30 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN | Ottawa & Area | View |
| 2 | V Villagia in The Glebe - Retirement Community in OttawaVillagia in The Glebe - Retirement Community in Ottawa | ★★★★★ 4.6 (59) | $30 / hr | 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN | Ottawa & Area | View |
| 3 | O Ottawa Council for Low Income SupportOttawa Council for Low Income Support | ★★★★★ 4.6 (79) | $35 / hr | 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN, Other | Ottawa & Area | View |
| 4 | B BruyereBruyere | ★★★★★ 4.6 (149) | $33 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN | Ottawa & Area | View |
| 5 | B Bruyère Health Research InstituteBruyère Health Research Institute | ★★★★★ 4.5 (57) | $31 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Trained Caregivers | EN, FR | Ottawa & Area | View |
| 6 | M Maplewood Retirement CommunityMaplewood Retirement Community | ★★★★★ 4.5 (107) | $27 / hr | 24/7 | Companion Care, Personal Care, Senior Support | Trained Caregivers | EN | Ottawa & Area | View |
| 7 | C Carlingview Manor Long-Term Care HomeCarlingview Manor Long-Term Care Home | ★★★★★ 4.5 (77) | $30 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Trained Caregivers | EN | Ottawa & Area | View |
| 8 | O Ottawa SalusOttawa Salus | ★★★★★ 4.5 (137) | $27 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Trained Caregivers | EN | Ottawa & Area | View |
| 9 | C Chartwell New Edinburgh Square Retirement ResidenceChartwell New Edinburgh Square Retirement Residence | ★★★★★ 4.6 (89) | $27 / hr | Up to 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN | Ottawa & Area | View |
| 10 | C Chartwell Rockcliffe Retirement ResidenceChartwell Rockcliffe Retirement Residence | ★★★★★ 4.6 (139) | $35 / hr | 24/7 | Companion Care, Personal Care, Senior Support | Certified Caregivers | EN, Other | Ottawa & Area | View |
Average Non-emergency Medical Transportation Cost in Ottawa
Companion Care: $28 – $32/hr
Personal Care: $30 – $35/hr
Nursing Care: $32 – $60/hr
Live-in Care: $200 – $280/day
*Prices vary by provider and level of care.Government Funding & Support
✓ Provincial home care programs
✓ Private insurance coverage
✓ Veterans benefits where eligible
✓ Disability and caregiver support options
Learn about funding options →Types of Non-emergency Medical Transportation Services
Companion Care
Social visits, activities, companionship
Personal Care
Bathing, dressing, mobility, hygiene
Nursing Care
Medical care and monitoring
Dementia Care
Specialized memory support
Service Areas in Ottawa
○ North West Ottawa
○ North East Ottawa
○ South West Ottawa
○ South East Ottawa
○ Downtown Ottawa
○ Nearby communities
How to Choose the Right Non-emergency Medical Transportation Service
1. Assess your loved one’s needs
2. Check credentials and licensing
3. Ask about caregiver training
4. Compare services and availability
5. Start with a trial visit when possible
Non-emergency Medical Transportation Checklist
Click each checklist title to view details.
Care needs
List the daily help needed, such as companionship, bathing, dressing, meals, mobility support, medication reminders, or dementia support.
Caregiver screening
Ask whether caregivers are background checked, trained, insured, and supervised by the provider.
Schedule and availability
Confirm the minimum visit length, weekend support, overnight care, emergency backup, and how fast service can start.
Care plan
Ask if the provider creates a written care plan and how the plan is updated when the senior’s needs change.
Cost and billing
Confirm hourly rate, travel fee, cancellation policy, taxes, private insurance, and government funding options.
Family communication
Ask how the provider updates family members after visits and who to contact if there is a concern.
Safety at home
Review fall risks, access instructions, emergency contacts, medication storage, and special notes for the caregiver.
Frequently Asked Questions
How much does non-emergency medical transportation cost in Ottawa?
Private care often starts around $28–$38 per hour, depending on provider and care needs.
Is non-emergency medical transportation covered by government programs?
Some care may be available through provincial programs, but eligibility and wait times vary.
What should families compare before choosing a provider?
Compare training, availability, insurance, communication, pricing, and the provider’s ability to customize the care plan.
Still not sure which non-emergency medical transportation service is right for you?
TapSenior helps families compare non-emergency medical transportation options and connect with providers in their area.